A: You can opt-in to one or all of our newsletters at any time.   • Sunday Conversation – a chat with a Katy community leader. Can I also subscribe to the Katy Rancher? Q: How can I report a missed/wet/damaged paper for today? Q: Why did the price change for my subscription? They are delivered to your email either daily or weekly depending on which ones you choose. Q: How can I report a missed/wet/damaged paper for today? • Home Delivery To activate, visit HoustonChronicle.com/access. A: Since our vacation policy change in January 2012, this option is no longer available. Please contact our Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. Please visit us at www.houstonchronicle.com/subscribers to subscribe today. Q: Why should I update my profile? • Back to top You will not have access to the digital site or print products. Q: What if I’m already a print subscriber? A: By linking your HoustonChronicle.com account to your social provider account (e.g., Facebook, Google+, Twitter, etc. Our Houston Chronicle newsletters provide additional in-depth reporting on topics that are important to you. Readers can also visit YourWoodlandsNews.com for updated neighborhood information at any time. • Back to top Sharing is what powers GetHuman's free customer service contact information and tools. The dates of all premium days can be found every day on A2 in your Houston Chronicle. If you purchase through iTunes, you will not be able to log on via an Android device. Q: Is the Sunday Woodlands Villager the same as the Thursday Woodlands Villager? Q: What if I am already a subscriber (iPad app) who never had digital credentials, how do I log into the new app when I update to the new version? Every Sunday, The Woodlands Villager will include exciting features like: A: Once you log into HoustonChronicle.com, click the "Access Today's e-Edition in the top menu bar. A: Simply go to Subscriber Services. You provide your credit card information and we will automatically charge your card every month, allowing you to enjoy many conveniences including no more envelopes, stamps or having to remember to mail your payment. A: By linking your HoustonChronicle.com account to your social provider account (e.g., Facebook, Google+, Twitter, etc. A: No. A: Yes. Q: What payment methods can I use? A: The Chron.com or HoustonChronicle.com sign in and registration is supported on all the latest versions of Chrome, FireFox, and Safari for PC and MacOS, Internet Explorer 10+ for PC, and iOS8 and Android devices. Or any other product? Please visit us at www.houstonchronicle.com/subscribers to subscribe today. A: No. Q: How do I access the e-Edition? A: To request a cancellation on your subscription, please call the Chronicle Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday.   • Sunday Conversation – a chat with a Katy community leader. Enter your new password (password is case sensitive, and must be at least 7 characters). Q: I am a subscriber to the Houston Chronicle. Our newsletters are available to everyone. Please use your new password to log into HoustonChronicle.com, view the e-Edition and to manage your account online. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. • Back to top Readers can also visit YourKatyNews.com for updated neighborhood information at any time. How do I stop receiving the complimentary editions? Q: I don’t pay for The Woodlands Villager and keep getting it delivered on Sundays. Q: What if I deleted the social media (Google+, Facebook, etc.) A: If you purchased an app through the Play Store, your account will work on any device that is connected to your Play Store account with the proper receipt of purchase. Q: Why did the price change for my subscription? Q: What if I was a previous subscriber with access to the Free Sunday print promotion and I update my iOS app to the new version? • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. Follow the prompts to create your login (email address) and password. Q: Can I choose what emails I receive from the Houston Chronicle? Once you have logged in, proceed to delivery tab for the vacation hold option. Q: I am a subscriber to the Houston Chronicle. A: By linking your HoustonChronicle.com account to your social provider account (e.g., Facebook, Google+, Twitter, etc. Newsletters • Billing Information A: A few times a year the Houston Chronicle is delivered with a book or magazine that includes exclusive content our readers enjoy. Houston Chronicle also goes by or is associated with the names Houston Chronicle. • Back to top Q: Is the Sunday Woodlands Villager the same as the Thursday Woodlands Villager? Cheryl Lawrence says: I have not received my Sunday paper today. Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). A: The only way for an existing iPad subscriber, who never had digital credentials, to access the new app, would be to ‘Restore Purchase’. A: We strongly recommend updating your profile with any changes to avoid any problems accessing our digital products, to keep you informed with any new contests, additional content, news coverage and features. If you purchase through iTunes, you will not be able to log on via an Android device. A: Please call 888-345-7457 to cancel deliveries. Digital Subscriptions . • Unlimited Digital Access • Calendar of Events – Everything from a school board meeting to a charity event. A: Please call the Chronicle Subscriber Services so that we may reference your account and discuss any changes with you. • Back to top. Home Delivery Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). A: No. Forgot your password? • Katy Rancher Family members or friends who used the old credentials will no longer have access to the app via those credentials once the initial purchaser ‘Restores Purchase’. A: Option currently not available online. Q: What are the advantages of linking my HoustonChronicle.com account to my social provider account? Q: I am a subscriber to the Houston Chronicle. The Katy Rancher eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. The newsletters build on the content provided in the Houston Chronicle and dig deeper to keep you well informed on what’s going on around you. Q: I don’t pay for The Woodlands Villager and keep getting it delivered on Sundays. Q: Where can I update my billing address? Q: Can I still get the Houston Chronicle if I move out of the area?   • Sunday Conversation – a chat with a community leader from The Woodlands. A: Before gaining access to HoustonChronicle.com and the e-Edition, you will need to activate your account. • Calendar of Events – Everything from a school board meeting to a charity event. Katy Rancher A: A subscriber receives The Woodlands Villager Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) Please call 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:30am–11:00am on Saturday and Sunday. Q: What if I am already a subscriber (iPad app) who never had digital credentials, how do I log into the new app when I update to the new version? and 24/7 access to HoustonChronicle.com. It’s a stand-alone, 8-page product dedicated to everything The Woodlands, TX. Q: How do I activate my Unlimited Digital Access? Once you have logged in, proceed to delivery tab for the vacation hold option. Just visit HoustonChronicle.com/newsletters for a list of the newsletters we have available. Please be sure to add this email address to your Safe Sender list to ensure delivery to your inbox every morning. Readers can also visit YourKatyNews.com for updated neighborhood information at any time. You will not have access to the digital site or print products. By Greg Morago . Follow the prompts to create your login (email address) and password. Just visit HoustonChronicle.com/newsletters for a list of the newsletters we have available. Box 80086 Prescott, AZ 86304-8086 Q: I don’t pay for The Woodlands Villager and keep getting it delivered on Sundays. Q: Can I read Katy Rancher online? Simply click forgot password and enter the previously registered email address. A: Please call 888-345-7457 to cancel deliveries. If you decide to cancel in the future, you will have to cancel via the Play Store. A: The only way for an existing iPad subscriber, who never had digital credentials, to access the new app, would be to ‘Restore Purchase’. Q: What if I purchase the app through the Play Store? Q: How do I change my delivery address? The Woodlands Villager is produced and delivered by the Houston Chronicle, and the Houston Chronicle’s Zest section and comics/coupon package is included with The Woodlands Villager paper. If you purchase through the Play Store, you will not be able to log on via an iOS device. • Billing Information We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource. Subscribers may select to receive a daily email for quick access to the daily e-edition. A: A total of 5 email addresses may be linked to your subscription. However, the Katy Rancher has its own dedicated staff and resources ensuring unique and exciting content for our readers each week. A: A subscriber receives the Katy Rancher’s Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) Q: When I tried to verify/activate my subscription, I got a message saying that they could not find it in the system. A: When an existing iTunes subscriber with an iPad account, ‘Restores Purchase’ they will get access to the new app, but their old credentials serve no purpose now. A: No. Or any other product? If you choose to receive a printed bill, a $5.95 charge will be applied to each bill for processing costs. If you choose to receive a printed bill, a $5.95 charge will be applied to each bill for processing costs. A: No. A: When an existing iTunes subscriber with an iPad account, ‘Restores Purchase’ they will get access to the new app, but their old credentials serve no purpose now. Readers can also visit YourWoodlandsNews.com for updated neighborhood information at any time. We hope to detect their receipt of purchase upon ‘upgrading’ the app – but as a fall back they user might have to ‘restore purchase’ A: If you are a current Houston Chronicle subscriber and live in The Woodlands area, The Woodlands Villager Sunday edition will be included as an additional section in your Houston Chronicle newspaper. A: Yes. Once your password is changed or reset, your account is automatically updated. Customer Service: Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). A: When you use Facebook or Google+ to create a new HoustonChronicle.com account, your new account is dependent on your Facebook or Google+ log in. Q: How often would I receive the newsletters? However, they could log into the original purchaser’s iTunes account on their respective device and click ‘Restore Receipts’. A: When an existing iTunes subscriber with an iPad account, ‘Restores Purchase’ they will get access to the new app, but their old credentials serve no purpose now. A: Simply go to Subscriber Services. A: No. Why? Q: Is the Sunday Woodlands Villager the same as the Thursday Woodlands Villager? A: When an existing iTunes subscriber with an iPad account, ‘Restores Purchase’ they will get access to the new app, but their old credentials serve no purpose now. A: If you are a current Houston Chronicle subscriber and live in The Woodlands area, The Woodlands Villager Sunday edition will be included as an additional section in your Houston Chronicle newspaper. A: Please call the Chronicle Subscriber Services so that we may reference your account and discuss any changes with you. A: You can opt-in to one or all of our newsletters at any time. If you’ve never created a digital login, you can create an account from within the app via the ‘Link Print Subscription’ link. Q: Why should I update my profile? A: For starters – they’re FREE! A: Since our vacation policy change in January 2012, this option is no longer available. A: If you are a print subscriber, or plan to subscribe to the print product, you will receive access to the mobile app. Home Delivery We have several newsletters covering a variety of topics such as politics, the business sector, restaurants and recipes, sports, real estate and top stories of the day. Q: Is the Sunday Woodlands Villager and the Sunday Houston Chronicle the same? A: A total of 5 email addresses may be linked to your subscription. • Newsletters • Back to top A: Yes. Q: What browsers are supported for registration and sign-in? If you decide to cancel in the future, you will have to cancel via iTunes. Q: Do I have to be a Houston Chronicle subscriber to receive a newsletter? A: If you are a print subscriber, or plan to subscribe to the print product, you will receive access to the mobile app. Q: How do I stop delivery while on vacation? Houston Chronicle Phone Number . • Billing Information We have several newsletters covering a variety of topics such as politics, the business sector, restaurants and recipes, sports, real estate and top stories of the day. Q: Can I read The Woodlands Villager online? How do I stop receiving the complimentary editions? • Back to top, • Katy Rancher A: If you’ve purchased an app subscription through the iTunes store or the Play Store, you will only be entitled to app access. Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? and 24/7 access to HoustonChronicle.com. Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? A: Yes. A: We strongly recommend updating your profile with any changes to avoid any problems accessing our digital products, to keep you informed with any new contests, additional content, news coverage and features. • High school sports coverage – Get the scores and stats of your favorite teams. Q: I don’t pay for The Woodlands Villager and keep getting it delivered on Sundays. Q: Is the Sunday Katy Rancher and the Sunday Houston Chronicle the same? • High school sports coverage – Get the scores and stats of your favorite teams. However, The Woodlands Villager has its own dedicated staff and resources ensuring unique and exciting content for our readers each week. A: Payments can be made with your credit card or check. Billing Information Follow the prompts to create your login (email address) and password. The Woodlands Villager Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). • Back to top Offices. The Woodlands Villager is produced and delivered by the Houston Chronicle, and the Houston Chronicle’s Zest section and comics/coupon package is included with The Woodlands Villager paper. A: If you are a current Houston Chronicle subscriber and live in the Katy area, the Katy Rancher Sunday edition will be included as an additional section in your Houston Chronicle newspaper. The newsletters build on the content provided in the Houston Chronicle and dig deeper to keep you well informed on what’s going on around you. To manage your email preferences please go to houstonchronicle.com/subscribers, log in, then select newsletters on the footer of the page. Readers can also visit YourWoodlandsNews.com for updated neighborhood information at any time. Katy Rancher Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). Q: What if I’m already a print subscriber? and 24/7 access to HoustonChronicle.com. Simply click forgot password and enter the previously registered email address. A: If you are a print subscriber, or plan to subscribe to the print product, you will receive access to the mobile app. Q: What payment methods can I use? The Woodlands Villager Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). Q: I don’t pay for the Katy Rancher and keep getting it delivered on Sundays. How can I look up my subscription? Q: When will my delivery begin? Can I also subscribe to The Woodlands Villager? Q: Can I read The Woodlands Villager online? Q: How do I stop delivery while on vacation? Q: Can I choose what emails I receive from the Houston Chronicle? A: Please call the Chronicle Subscriber Services so that we may reference your account and discuss any changes with you. Our newsletters are available to everyone. Q: My old app (iPad app) credentials use to work for my family members – now they don’t. • The Woodlands Villager • Calendar of Events – Everything from a school board meeting to a charity event. A: If you are already a digital subscriber, or plan to subscribe to the digital product, you will receive access to the mobile app. Q: I am a subscriber to the Houston Chronicle. • Unlimited Digital Access A: For starters – they’re FREE! • High school sports coverage – Get the scores and stats of your favorite teams. A: Unlimited Digital Access includes unlimited access to HoustonChronicle.com, our mobile apps and e-Edition which provides the contents of the newspaper digitally but in a more traditional format, allowing you to flip through pages whether you’re in Houston or on vacation. A: Unlimited Digital Access includes unlimited access to HoustonChronicle.com, our mobile apps and e-Edition which provides the contents of the newspaper digitally but in a more traditional format, allowing you to flip through pages whether you’re in Houston or on vacation. • The Woodlands Villager • This Week in Katy – The local Katy happenings from a new business opening to road construction woes. A: Please go to www.houstonchronicle.com/activate, then simply follow the instructions to activate your account or upgrade your account to meet the minimum requirements for HoustonChronicle.com access. Q: What are the benefits to Unlimited Digital Access? Profile and Preferences Our newsletters are available to everyone. Q: Is the Sunday Katy Rancher and the Sunday Houston Chronicle the same? Our newsletters are available to everyone. The Woodlands Villager A: When an existing iTunes subscriber with an iPad account, ‘Restores Purchase’ they will get access to the new app, but their old credentials serve no purpose now. A: No. • Back to top Or any other product? However, if you are stopping your delivery for 21 days or less we can have the papers saved and delivered to you upon your return. A: The newsletters we provide can vary. A: Yes. • Back to top A: If you are already a digital subscriber, or plan to subscribe to the digital product, you will receive access to the mobile app. and 24/7 access to HoustonChronicle.com. Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? A: Yes. Q: Is the Sunday Woodlands Villager the same as the Thursday Woodlands Villager? Box 4260 Houston, TX 77210. Simply download the app and login with your email address and password. Q: What if I was a previous subscriber with access to the Free Sunday print promotion and I update my iOS app to the new version? • Back to top For your convenience, save time and money by enrolling in our EZPay program. Why? If you decide to cancel in the future, you will have to cancel via the Play Store. Q: Is the Sunday Katy Rancher and the Sunday Houston Chronicle the same? Q: How do I change my delivery address? • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. Q: Can I read The Woodlands Villager online? Once you have logged in select “Delivery Issue.” Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? For your convenience, save time and money by enrolling in our EZPay program. A: When you use Facebook or Google+ to create a new HoustonChronicle.com account, your new account is dependent on your Facebook or Google+ log in. If you’ve never created a digital login, you can create an account from within the app via the ‘Link Print Subscription’ link. Once you have logged in select the billing tab. Pick what interests you. Please call 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:30am–11:00am on Saturday and Sunday. A: No. Correspondence. A: Since our vacation policy change in January 2012, this option is no longer available. Newsletters You provide your credit card information and we will automatically charge your card every month, allowing you to enjoy many conveniences including no more envelopes, stamps or having to remember to mail your payment. Reviews from The Houston Chronicle employees in Houston, TX about Management. Once you have logged in select the billing tab or call Subscriber Services at 713-362-7211 during business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. A: The newsletters we provide can vary. This can be done online, by phone or mail in your payment with a billing statement. Q: What if I was a previous subscriber with access to the Free Sunday print promotion and I update my iOS app to the new version? Profile and Preferences How do I stop receiving the complimentary editions? Q: What is included in a Woodlands Villager subscription? A: Yes. However, if you are stopping your delivery for 21 days or less we can have the papers saved and delivered to you upon your return. Q: How often would I receive the newsletters? • The Woodlands Villager Mobile Apps Please visit us at www.houstonchronicle.com/subscribers to subscribe today. The credentials you create for the website, will be the same credentials that will grant you access to the app – simply sign in. Q: Is the Sunday Katy Rancher the same as the Thursday Katy Rancher? Q: Can I choose what emails I receive from the Houston Chronicle? Subscribers may select to receive a daily email for quick access to the daily e-edition. Newsletters • Back to top Once you have logged in, proceed to delivery tab for the vacation hold option. A: Our EZPay program is a convenient method of paying your subscription automatically. Our Houston Chronicle newsletters provide additional in-depth reporting on topics that are important to you. Our Houston Chronicle newsletters provide additional in-depth reporting on topics that are important to you. A: Yes. The Woodlands Villager eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. A: For a known password, simply log into subscriber services and make an update. Subscribers may select to receive a daily email for quick access to the daily e-edition. A: A subscriber receives the Katy Rancher’s Sunday edition, the Houston Chronicle’s Zest section, the comics and coupons package (readers save up to $250 a week!) The newsletters build on the content provided in the Houston Chronicle and dig deeper to keep you well informed on what’s going on around you. Q: What if I’m already a print subscriber? A: Please call 888-345-7457 to cancel deliveries. Q: Can I tell the delivery person where to leave my paper? Why? doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Readers can also visit YourWoodlandsNews.com for updated neighborhood information at any time. A: If you are already a digital subscriber, or plan to subscribe to the digital product, you will receive access to the mobile app. • Back to top Q: Where can I update my billing address? A: Our EZPay program is a convenient method of paying your subscription automatically. Q: What if I’m already a digital subscriber? A: A few times a year the Houston Chronicle is delivered with a book or magazine that includes exclusive content our readers enjoy. • Back to top, • Download and Features The notification email is sent from email@mailer.houstonchronicle.com. Once you have logged in, proceed to delivery tab for the vacation hold option. Q: I attempted to log into my account and received a message the system does not recognize my login information. To activate, visit HoustonChronicle.com/access. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. A: By linking your HoustonChronicle.com account to your social provider account (e.g., Facebook, Google+, Twitter, etc. • Back to top • Back to top A: Please call 888-345-7457 to cancel deliveries. Q: What if I purchase the app through the Play Store? Q: What if I deleted the social media (Google+, Facebook, etc.) Q: Where can I update my billing address? You may add family members by following the prompts on HoustonChronicle.com/Activate. Follow the prompts to create your login (email address) and password. We have several newsletters covering a variety of topics such as politics, the business sector, restaurants and recipes, sports, real estate and top stories of the day. To activate, visit HoustonChronicle.com/access. Q: What if I am already a subscriber (iPad app) who never had digital credentials, how do I log into the new app when I update to the new version? 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